Ciel Hotel Seoul, Seoul

The hotel has a lovely appearance with well-designed and comfortable rooms. However, several disappointments marred my stay, including the closed pool during the hot summer, unhelpful staff due to language barriers, and a lack of laundry service. While I enjoyed the overall ambiance, these issues made my experience less than ideal.

The hotel has a charming design and well-appointed rooms that are both clean and spacious, making for a very comfortable stay. However, I faced several frustrations including a language barrier with the staff, the lack of laundry services, and the disappointing closure of the pool during a hot summer visit. While I appreciated the overall atmosphere, some improvements in service and amenities are definitely needed.

The hotel is quite lovely, with a clean and well-maintained building, and the rooms are designed for comfort. However, the experience was marred by some frustrating downsides, like the language barrier with the staff, the lack of laundry services, and the pool being closed during a hot summer stay. Despite these issues, I'd still consider returning, hoping for better service improvements.

The hotel is beautifully designed and comfortable, with clean and spacious rooms. However, I faced several disappointments, including a language barrier with the staff, no laundry service, and the pool being closed during my stay in the summer heat. It's a shame because the hotel has a lot of potential, and I would consider returning if the service improves.

The hotel is lovely with a clean and neat building, and the rooms are well-designed and comfortable. Unfortunately, the service was lacking as the staff didn't speak conversational English, and the pool was closed during my stay, which was disappointing, especially in the summer heat. While I enjoyed the room amenities, everything was in Korean, which made it hard for me to navigate my stay. Overall, I liked the hotel but would like to see improvements in service and amenities.